Phillip, I just thought I would send a note to compliment Will and Evan and everyone else at your shop. Since my daughter and I became certified this past summer to now, we have had such a great experience with you and your staff. I have learned a lot from you and Ron in the classes, but the help from you and particularly Evan and Will as I rented gear, asked stupid questions or needed assistance has been just as beneficial. The past few weeks I finally broke down and bought gear for Annie and myself and again both Evan with Annie’s gear, and Evan with mine the service was fantastic. They are both nice young men, knowledgeable without being condescending and helpful with advice and suggestions. It is rare that you spend $4K and feel like you spent wisely and with good value. Being in the service business, I am sure you get your share of complaints, but I wanted to make sure I sent you a note of thanks to you and your staff. Hope you give the guys a pat on the back, they deserve it. Regards, John Bauer
951-506-0252
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